So dynafix.com partnering with huawei phone and t-mobile sent me email telling that my phone is irreparable, and the warranty void because the type of damage is not covered in the warranty and I need to send them €50.82 to get my phone back, or just leave it with them to dispose. The thing is:
>> There are no option to repair, I just need to accept it’s broken and warranty void,
>> I still need to pay another 18 month instalments!
I want to argue that their technicians’ diagnosis is a blatant fraud according universal standard (you can see the photo their technicians provides me with, and should you read more below, you shall see what a stupid diagnosis that is!).
They show me arrow indicating something in the photo?
But should they be certified technician they should give me the white-turn-to-pink indicator for water (Liquid Damage Indicator–LDI). But they didn’t. This is just an attempt to avoid their responsibility and void the warranty.
dyna and huawei give me my phone warranty. fix/replace my phone!
without any money!
as they promised in the warranty!
>> They already rob me €2 for making specific time appointment to pickup my phone but never showed up.
>> They already rob me €9.12 for calling dyna contact centre (3 times!) asking why they courier onurhan and friends didn’t show up to pick up my phone but reporting as if they do so..
>> They need €50.82 to return my unrepaired phone?? while I only need €6.75 send it there with DPD in huawei.drmobile.nl VIP page? I’m VIP customer for god sake!
this is it. enough for dyna f*ck and dyna fraud.
give me the warranty.
Replace my phone.