Thank you for your message. From your report I understand you have a complaint about the delivery of your parcel. I’m sorry to hear that our service doesn’t comply to your expectations. I would like to respond to your message.
I understand that you want to receive this parcel as soon as possible. I do see the parcel in our system, but unfortunately there isn't an address connected to the parcel. This parcel will get checked by hand if we can recover the parcel. Otherwise I advise you to contact the sender of this parcel. They can maybe start investigation to this parcel, so we can recover the address.
I assume that I have informed you sufficiently. If you have any questions or complaints now or in the future, you can contact our customer service via www.postnl.nl.
PostNL costumer service